Terms & Conditions
1. About us
These terms apply to Cashflow Accounting Consultants Ltd, a company registered in England and Wales (Company No. 17135410), registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are regulated by the International Association of Bookkeepers (IAB), Membership No. 500232477.
2. Our services
We provide accountancy, bookkeeping, tax preparation, payroll, and related financial services. The specific services we provide to you will be confirmed in a separate Letter of Engagement, which forms part of our contract with you.
Our services are provided for the benefit of the named client only. We accept no responsibility to any third party for the services we provide.
3. Client responsibilities
You agree to:
- Provide us with accurate, complete, and timely information and documents needed to carry out our work
- Notify us promptly of any changes to your circumstances that may affect the services we provide
- Cooperate with our anti-money laundering (AML) identification and verification requirements
- Review all documents we prepare and bring any errors or omissions to our attention promptly
- Make payment of our fees by the agreed due dates
4. Fees and payment
Our fees will be agreed in writing before work commences. We reserve the right to charge for additional work outside the agreed scope, which will be discussed with you in advance.
Invoices are payable within 14 days of the invoice date unless otherwise agreed. We reserve the right to charge interest on overdue amounts and to suspend services where invoices remain unpaid.
5. Confidentiality
We will keep your information confidential. We will not disclose your information to third parties except where required by law, our regulatory obligations, or with your consent. Please see our Privacy Policy for full details of how we handle your data.
6. Anti-money laundering
We are subject to the Money Laundering Regulations and are required to verify the identity of all clients before we can act for them. We may be required by law to report suspicious activity to the National Crime Agency (NCA) without informing you. In such circumstances, we may be prevented by law from continuing to act for you.
7. Professional indemnity
We hold professional indemnity insurance of £250,000 per claim through AXA XL (Policy No. 15621229). Our liability to you is limited to direct losses only and shall not exceed the amount of our professional indemnity cover.
We are not liable for any loss arising from your failure to provide accurate or timely information, or for losses arising from circumstances beyond our reasonable control.
8. Intellectual property
All reports, documents, and materials we create remain our intellectual property until all outstanding fees have been paid in full.
9. Termination
Either party may terminate the engagement by giving 30 days' written notice. We reserve the right to terminate immediately if you fail to pay fees, fail to comply with AML requirements, or where we are required to do so by law or regulation.
On termination, we will provide you with copies of documents to which you are entitled. We will retain our working papers in accordance with our data retention policy.
10. Complaints
We are committed to providing a high quality of service. If you have any concerns, please contact us in the first instance at [email protected]. We are regulated by the IAB, which operates a complaints procedure for clients of its members.
11. Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to these terms
We may update these terms from time to time. The current version will always be published on this page. Continued use of our services following any update constitutes acceptance of the revised terms.
13. Contact
Cashflow Accounting Consultants Ltd
Email: [email protected]
Company No. 17135410 · IAB Membership No. 500232477